Q: Are you a manufacturer?
A: Yes, we have been manufacturing our products for more than 20 years. We always focus on improving our production line craft, providing the best quality products and service. Welcome to visit our factory.

Q: How do we start? Is it complex?
A: It's very easy. Just send your requirements to us through email or IM tools (like Skype, WeChat, or WhatsApp), and we will reply very soon. If you do not know exactly what you want, don't worry, just let us know the purpose you need and where you will use them, and we will give you the best suggestion.
we will give you the best suggestion.

Q: What information should I provide for a quotation?
A: Commonly, we need to know the product name, size, material, and quantity for a rapid quote. If you have some information that you're not quite sure about, don't worry, we will give you the best suggestion.

Q: Do you have art templates?
A: Yes, we have art templates for all our products for you to create your own art file. You can contact us to get the templates. We can also make custom flags based on your custom templates.

Q: What files should I provide? Can you help with the design?
A: Standard art files are vector formats like .eps, .ai, or .pdf. If you have non-vector formats like .jpeg, .bmp, .gif, .psd, please make sure the resolution is high enough. We also have designers who can help you create your own art.
make sure the resolution is high enough. We also have designers who can help you create your own art.

Q: What's your MOQ?
A: There are no minimum order requirements for most items. Please call us if you require more information. But the more quantity you order, the cheaper the price per item.

Q: Can you provide a design service?
A: Yes, we can. If you can offer the vector logo, our designer will help you do artwork design according to your request. It's a free service if you order it.
request. It's a free service if you order it.

Q: How about the terms of payment?
A: For large orders, T/T. For small orders, T/T, Western Union, Alipay, and PayPal can be accepted too.

Q: How about the shipment?
A: For small orders, we will ship the goods to you via FedEx, TNT, DHL, and other express services. For large orders, we accept EXW, FOB, CNF, CIF price terms and shipment by sea or air.
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